About AICIT

About Us
AICIT provides telephone, data, networking and cloud services to small and
medium organizations in the Washington DC region, Northern Virginia and beyond.
Our specialty is to improve organization’s operations through our
expert solutions which are designed specifically to your needs.
AICIT's Northern Virginia offices are located in Dulles, Virginia. Our administrative offices are located near Baltimore - in Glen Burnie, Maryland. Our Virginia offices are strategically located within a few miles of the Equinix - Washington DC data center located in Ashburn, Virginia, which is the original hub and birthplace of the Internet as we know it. The first UUNet facility, which was a key hub in MAE-East and the Internet’s first major interconnection point is located in Ashburn and is home to AOL, Verizon Business (formerly MCI-WorldCom) and the DuPont Fabros Data Centers. With our presence in Equinix, through which 90% of the world’s internet traffic passes, AICIT has the ability to house your mission-critical operations and meet your everyday needs.
We offer superior levels of expertise to organizations in all fields. Our customized solutions are designed to transparently integrate into all environments, from a small office to a large-scale enterprise. AICIT was formed through the collaboration of real world business needs and leading edge technology. As a result, we comprehend the need to present solutions that are compatible with your financial resources, are simple to implement and are scalable to your growing needs. We look forward to the opportunity of demonstrating how AICIT can improve your advanced technology needs.
Mission and Philosophy
We strive to make technology integrate seamlessly with your business so your business can grow. As your technology partner, when your business grows ours will grow with you, therefore, we will work hand in hand with you to support your growth.
Our mission is simple: to deliver the most reliable and practical solutions to help our clients improve IT efficiency and business profitability in order to make technology an asset for their organization and not a problem.
How We Help
We can help improve your organization’s operations through our expert solutions designed specifically for your needs. With our complete array of hosted solutions and support services, we can become your single source for all IT & Telephony needs. Dealing with one company provides your organization with ease of operation, increased productivity, efficiency and cost savings. AICIT operates from its corporate offices in Ashburn, VA and its first class Equinix Ashburn data center
| We answer our phone. You will always be able to reach us during business hours and after hour emergency numbers will be available. |
We do not make promises we cannot keep. Reliability is one of the keys to a successful relationship and in customer service there is no exception. |
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| We listen to our customers. We understand the need for our customers to be heard and understood. We will pay attention and give appropriate and timely responses. When suggestions are made, we will evaluate and implement them. |
We deal with problems & complaints. If mistakes or misunderstandings occur, we will promise to give the necessary time and attention to resolve them right away. |
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| We strive to be helpful at all times - even if there’s no immediate profit. We believe that business is not merely for the short-term or simply about profits but more importantly it is about the relationships that are built along the way which become our company assets. |
We train our staff to ALWAYS be helpful, courteous, and knowledgeable. We will give our staff proper training, information and authority to enable them to properly take care of our customer’s every need. |
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| We go the extra mile. We will not only present you the best solutions available, but we promise to guide you and answer any questions you may have in order to help you come up with the best solution based on your needs and budget. |

