managed services

Hosted Virtual Desktop Integration

Service Summary

  • Fixed price IT solution
  • Backup and security guaranteed
  • Business continuity guaranteed
  • Global-instant access via the Internet
  • Windows environment including all your custom programs

AICIT Hosted Desktop

To effectively manage an IT infrastructure that delivers performance and results for a business, which is also secure and resilient is typically an expensive and exhaustive task for the Small and Medium sized Enterprise.

With the AICIT Hosted Desktop you never need to worry about servers, software updates, backing up your data, supporting your users, IT strategy, disaster recovery, business continuity or security again. AICIT takes care of it all for a fixed monthly fee per user.

With AICIT Hosted Desktop you simply access your applications and data over the internet through a secure connection. You sit at your desktop or anywhere else where you can get on the Internet and access your file shares, run Outlook, SharePoint, Sage, ACT!, or any other application as if it was running locally on your PC. You would not know the difference between running your server/s locally and accessing them through the AICIT Hosted Desktop solution.

With AICIT Hosted Desktop, your business applications, services and business data is hosted on our servers in our secure data center, backed up with all the usual protection you would expect from AICIT, such as 24x7x365 security, multiple high speed Internet connections, power and fire protection, resilient servers and systems, with in-built redundancy.

The service is backed up by an enterprise class support team and a dedicated IT manager to ensure that your business requirements are met with an outstanding infrastructure, technical support and ongoing business support.

The Service

The service is simple: you open up the AICIT Hosted Desktop webpage or click an icon on your desktop, login, and your usual, familiar Windows desktop is presented to you. As far as you are aware everything is normal and you are working in the office, accessing your normal applications and files.

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Access your office systems from anywhere
If you can gain access to an internet connection then you can gain access to your familiar working environment.

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Familiar Windows desktop environment
The AICIT Hosted Desktop solution simply provides the normal Windows Desktop environment that your employees are already familiar with.

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No server hardware or software licensing costs
All of the resilient, secure and robust enterprise-class hardware is owned and managed by AICIT. The software licenses are also rented to you on a monthly basis, based on the number of employees accessing them.

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Slash energy costs
Power-hungry servers and climate controls are not required. The system also runs on terminals without moving parts, further reducing energy usage.

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Completely scaleable
If you have 5 to 200 computer users then the hosted desktop solution is a suitable solution for your business. If you have more users then please call for other solutions.

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Granular backup with offsite replication
All of your data and applications are backed up on a real-time basis, basically meaning that as files change they are backed up instantly, not just once a day. Your backups are also replicated securely to a second location to ensure your data is secured offsite.

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Virus and SPAM filtering
All of your communications are swept for viruses, Trojans, spyware and SPAM before they enter our network and your systems.

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Windows mobile and Blackberry compatible
Gain access to email, tasks, shared calendars, contacts and more via handheld devices.

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Future-proof
As new Microsoft software and applications become available you will automatically be entitled for an upgrade, thus no more expensive operating system and application upgrade costs.

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Stable
Our hardware is enterprise-class and must stay that way. The hardware and systems supporting it ensure optimum performance, reliability and resilience.

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Robust security
Your systems security is of the utmost importance, as a breach in your security is a breach in ours. That's why we invest in military grade security systems and procedures.

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Business Continuity and Disaster Recovery built-in
If a disaster hits your physical business location then your team would be able to access their business desktop from anywhere they can get an internet connection.

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IT Manager Service
You will be allocated an IT Manager who will ensure that your IT strategy and environment is aligned with your business strategy. They will be available on demand and will hold regular meetings with you to ensure your business requirements are met.

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Supported by the AICIT Premier Support team
Your applications and systems are supported by experienced and technically certified support engineers. The high-calibre support teams are governed by strict Service Level Agreements to ensure a quick response and a rapid support when required.
ve using VoIP. Want to learn how your business can benefit from AICIT Enterprise solutions? Let us help with your questions, and we'll make recommendations that best fit your business needs and budget. For more information, call us at 877-495-9604 or CLICK HERE to send us a quick message and we will contact you right away.