Voice & Telephone Services

We've Done IT Right

AICIT's strong background in IT is the driving force behind our hosted VoIP and PBX infrastructure.

We have the necessary experience to make you sound great, while enabling your business to take advantage of the capabilities and cost savings of business quality VoIP. We have gone to great lengths to ensure reliability and quality. That's what sets AICIT apart from other VoIP providers.

There are many VoIP providers who simply resell Hosted PBX software package but don't put in the effort to ensure network reliability. Not all Hosted PBX and VoIP providers are alike. We don't try to "fit your business into our system," and don't nickel-and-dime you for extra features. Leading with quality and reliability over cost savings is better for your business, and is a time-tested model for success.

AICIT pricing is extremely competitive due to our flexible plans, and our customers can attest to the great value that AICIT delivers every day.

 

Quality: Our First Priority

• Premier Tier 3+ Data Center. Our facilities at the Equinix - Washington DC data center in Ashburn, Virginia provide high levels of physical security and operational reliabilty.
• Our servers and network are n+1 redundant. Our server architecture is based on a cluster design, which increases the redundancy of our network.
• We own our own IP's. This allows us to connect (BGP) with multiple carriers.
• Redundancy. All servers have built-in redundancies as well as a hot spare standby.

Flexible pricing

• Flexible plans that fit your exact needs.
• Only pay for the resources you use.
• Customizable plans
• Get a price quote

 

All the features you need

• No nickel and diming.
• We throw in all popular features.
• We continue to develop addtional features, at no additional cost.

 

Why Choose AICIT Hosted VoIP / PBX

 

Many of our customers learn about us from our current customers, or by searching the Internet for a Hosted PBX or VoIP provider. They quickly find that there are a number of Low-end Hosted PBX and VoIP providers that are fine for residential and micro-business users (under 5 users), but when you need a business quality, reliable and scalable Hosted PBX and VoIP partner, AICIT stands alone.

 

Our Network

Dependability. Redundancy. Experience.

Our network architecture is n+1 redundant and our infrastructure was built with many layers of backup components and multidimensional networks. The design of our environment allows rapid growth to meet the ongoing needs of our clients.

Over the years, our experience has taught us the "do's" and "don’ts" of how to build a rock-solid foundation and has been engineered from the ground up to guarantee a network that is reliable, redundant, scalable and secure. Our network is designed to eliminate single points of failure and we only use Enterprise-Class equipment from industry leaders. We also monitor our network 24/7/365 both internally and externally to ensure uninterrupted service.

 

Enterprise Quality & Service

End-to-End Quality

When you sound great, and don't have to think about your phone system, you can focus on more important things like growing your business. Quality of service (QOS) is something that is easy to talk about, but very difficult and complex to deliver. While many companies talk about quality, AICIT has invested in the talent and technology to deliver on the promise.

From our crystal clear sound based on a state of the art network and VoIP optimized infrastructure, to our Voice Management Device for assuring that your data network is optimized for Hosted PBX and VoIP services, AICIT is 100% focused on quality, reliability, and business continuity. Customers from 5 users to 100+ with multiple locations rely on AICIT every day.

 

 

Multiple Locations Made Simple

Communicate Seamlessly

Companies with more than one office and/or mobile workers will realize even greater benefits from AICIT services. Eliminate the need for expensive and complex networks, hardware, and software, and make it simple to connect all your offices and employees. Now that broadband connectivity is so pervasive, cost effective and reliable, companies such as yours can easily and seamlessly connect all offices and employees through ACIT services. Each office simply gets a business class broadband connection, however many handsets that are needed, and an AICIT Voice Management Device, and everyone is connected.

 

Keep your Existing Phone Numbers

Flexibility. Options. Opportunity.

When you switch to AICIT VoIP, you can keep your existing local and toll-free numbers. The process is simple; once you sign an authorization form we will transfer your phone number to our service. There will be no interruption in your telephone service. If you don't have a local or toll-free number we can assign a new one. You can also get local numbers in other cities; this is a great feature if you wish to create a local market presence.

 

Built-in Business Continuity

Hosted PBX - It's Just Better Business

AICIT services offer your business more and better business continuity options compared with traditional telecommunications solutions and providers. Our business continuity services offer your organization the ability to function even after a disastrous event. This is accomplished through the deployment of redundant hardware and software, the use of fault tolerant systems, as well as a solid backup and recovery strategy based on industry best practices. While there are many benefits to our services, here are just a few to help during your review of our services:

• AICIT servers are centrally managed at highly redundant facilities. Just as important, you can simply move your phones to a new location with connectivity, and you are back in business.
• Automatic re-routing of calls in the event of an outage. Your AICIT service offers the ability to have your calls automatically re-routed in the event of local service outage. That means you remain in contact with your customers.
• Redundant connectivity options are available for mission critical voice communications. AICIT customers can implement a number of proven solutions such as redundant broadband connections and redundant provider solutions to assure maximum uptime and voice communications.